Frequently Asked Questions

What is GMCS Notes?

GCMS (Global Case Management System) is the tool used by Immigration, Refugees and Citizenship Canada (IRCC’s) system to process applications for immigration. It contains all details which includes all communication of the applicant with IRCC and all documents submitted for verification. It is the best tool to understand where your application stands in the process with IRCC and the officers notes. It may also help expidite your application process

Is it safe to request GCMS Notes?

Yes, it is absolutely 100% safe, legal and a secure way to obtain information. It is the safest and easiest way of tracking of your immigration or visa application status. The Canadian law states that every GCMS order should be processed unbiased with no restriction and no negative effect on applicant's situation. So any applicant could order GCMS notes as many times as one needs it.

How long will it take to get GCMS notes?

Under the Canadian Access to Information and Privacy Act the IRCC has to respond to a request for GCMS notes within 30 days. Though, this period may be extended if: the request is for a large number of records, or the officers have been overloaded with the number of pending requests.

Can I expedite the processing for myGCMS notes?

No, the processing duration completely depends on IRCC and we or the applicatant has no control over it.

What should i do if my request takes longer than the normal processing times?

Only in very rare cases does the delivery of GCMS notes take longer than the average processing times. If we are unable to deliver the notes within 120 days after placing the request you can request for a refund, which will be expeditiously processed on a case-to-case basis. The amount is refunded in 2 weeks after the refund request is placed after deducting any charges incurred in the process.

Can I know the refusal reasons for my application through the GCMS Notes?

Yes. The GCMS Notes will provide you with an indepth detail of the reasons for refusal of your application.